Privacy Policy for orilunthave.com

Your privacy is important. This policy explains how we handle your information.

Get to know your privacy rights

At orilunthave.com, we respect your privacy and handle your information responsibly. This policy outlines how your personal data is collected, used, and protected in line with Australian privacy laws. We want to give you clear assurance on our practices and how your information is safeguarded.

We collect and process only the personal data necessary to deliver our services, enhance your experience, and fulfill legal duties. Our aim is transparency, so you feel confident and informed about the way your data is managed on our site.

How we collect your information

We may gather information directly from you or automatically through your device when you visit or use our site. Data is collected to improve your experience and operate our services securely.

Information you provide to us

  • Details entered during account creation or sign-up processes
  • Information shared when contacting customer support
  • Preferences you choose within your user account
  • Feedback or survey responses you submit
  • Other data you voluntarily provide in communication

Information we collect automatically

  • Device type, browser, and technical connection details
  • Pages visited and actions taken during each session
  • IP address and general location data where allowed
  • Cookies and web beacons usage on our site
  • Log data related to site navigation and errors

How your information is used

Your data is used only for providing, improving, and securing our services. We may also use information to respond to your requests and to communicate important updates.

  • Setting up and managing your user account
  • Customising your site experience or preferences
  • Communicating important changes or news
  • Detecting and preventing security threats and abuse
  • Operating and optimising our technical infrastructure
  • Complying with legal obligations and regulations
  • Providing customer support and feedback channels

Our commitment: We apply strict measures to keep your personal data secure. Your details will not be sold, leased, or shared without reason, and we only disclose data when essential for service delivery or required by law.

When information may be shared

Your information is shared only with trusted service partners or in situations required by law. We ensure adequate safeguards and limit sharing to what’s necessary for service provision.

Our service providers

We partner with reputable providers for hosting, analytics, communications, and payment solutions. They access limited data solely to deliver contracted services in line with our instructions.

Compliance with the law

We disclose personal data when required by Australian law or regulatory authorities, or to protect our rights and users’ safety.

Anonymous data and analytics

Aggregated or de-identified data may be used for insights or system improvements, but this information can’t be used to identify you.

Your privacy rights

Australian law grants you several rights to control your personal data. You can ask to access, correct, or delete your information, or limit how it’s processed at any time.

  • Request access to your personal information
  • Ask us to correct inaccurate records kept
  • Request erasure of your data when not required
  • Request transfer of your data to another service
  • Object to processing for certain uses
  • Request restriction of processing activities

To exercise your privacy rights, contact us at the email provided below. We aim to respond to all requests promptly and in accordance with legal obligations.

How we protect your data

Your information is protected using strong administrative, technical, and organisational controls to help prevent unauthorised access, alteration, disclosure, or loss.

Technical safeguards

  • Encryption of sensitive communications where suitable
  • Firewall and anti-malware solutions for threat prevention
  • Regular security audits and vulnerability scans
  • Secure account access with password standards

Administrative security controls

  • Restricting data access to authorised staff only
  • Staff training on privacy and information security
  • Regular updates to company privacy practices
  • Prompt incident reporting and investigation processes

How long we keep your data

Personal data is kept only as long as necessary for legitimate business, legal, or security reasons. Retention length depends on the purpose and applicable regulations.

  • Kept as long as your account is active
  • Retained for support after user activity
  • Only stored while we respond to your requests
  • Held for purposes required by law
  • Retained in line with your contact choices

Data no longer needed is securely destroyed in accordance with our retention policies and regulations.

International data transfers

If personal information is transferred abroad, we ensure it’s protected according to Australian privacy requirements and only to countries with adequate safeguards.

  • Checking destinations for appropriate protection laws
  • Using standard data protection contractual clauses
  • Reviewing partners’ security practices regularly
  • Informing you in our privacy updates if transfers change

Cookies and your choices

Cookies are small files that help us understand site use, tailor content, and enhance functionality. You can manage or block cookies anytime in your browser settings.

Cookies we use

  • Enable site features and security for all users
  • Support analytics for site improvements
  • Customise content preferences or layouts
  • Enable features like remembering logins

You can change cookie preferences via browser tools or our cookie notice at any time.

How we update our policy

We review our privacy practices regularly to reflect technology or regulatory changes. Any updates will be clearly posted with the latest revision date.

  • Posting news of major changes on this page
  • Contacting users via provided email, if needed
  • Offering clear summaries of updates made
  • Updating the effective date listed below

Staying informed ensures you understand how your information is managed.

Contact us about your privacy

Please contact us via the methods below for privacy queries.

orilunthave

113 Exhibition St, Melbourne, VIC 3000 Australia

Phone: +61.2.4177.3437

Email: content@orilunthave.com

Last updated October 16, 2025

Effective as of October 16, 2025